Privacy Policy | Henry Team Real Estate

Privacy Policy

Effective Date: August 7th, 2024

Henry Team Real Estate Inc. ("Henry Team", "Company", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Henry Team collects, uses, discloses, and safeguards your information when you visit our website, HenryTeamVA.com (the "Site", or "website"), opt in to receive SMS messages, or otherwise engage with our services and communication platforms (collectively, the "Services").

By accessing or using the Site or Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you have any questions or concerns, please contact us prior to continuing.

Information We Collect

We may collect two types of information:

Personally Identifiable Information (PII): This includes your name, email, phone number, mailing address, IP address, and any other information that can be used to identify or contact you.

Non-Personal Information: Browser type, device information, cookies, referring websites, and general usage data used for analytics and site optimization.

How We Collect Information

We collect your information

  • Directly from you (e.g., forms, inquiries)
  • Automatically through your interaction with our website
  • From third parties (e.g., lead platforms, ad sources).

How We Use Your Information

We use your information to:

  • Respond to your inquiries or requests
  • Provide communications (emails, SMS/MMS, calls) you have opted-in to receive
  • To operate our business

We retain your data for as long as necessary to fulfill the purposes outlined or as required by law. Upon request, your data can be deleted or anonymized.

You may opt out of text messages at any time by replying STOP. See our Messaging Terms for more.

To Whom We Disclose Your Information

We may disclose your information in the following situations:

  • To our affiliated companies
  • To trusted third-party service providers, business advisors, or consultants who assist us in delivering our services
  • In connection with a merger, acquisition, reorganization, restructuring, financing transaction, or sale of business assets
  • When required to do so by law, regulation, or legal process
  • To assert claims or rights or to defend against claims.

Communication Consent

By submitting your contact details, you consent to receive communication by phone, SMS/MMS, email, or automated systems, including prerecorded or AI-generated messages. Message/data rates may apply.

You may opt out at any time:

  • Text: Reply "STOP"
  • Email: Click or reply "Unsubscribe"
  • Phone: Request removal verbally or in writing

We will honor your preferences promptly.

Cookies and Tracking

We use cookies to improve site performance, remember preferences, and serve retargeting ads. Manage your cookie settings through your browser.

Disclosure of Information

We may disclose your information to our affiliated companies and service providers, business advisors or consultants; legal/regulatory authorities when required ; parties in business transfers (e.g., mergers).

However, we do not share your personal information or SMS consent data for marketing.

Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined or as required by law. Upon request, your data can be deleted or anonymized.

Your Rights

You may:

  • Request access, correction, or deletion of your data
  • Limit data sharing or revoke communication consent
  • Exercise your right to data portability or to restrict processing under GDPR (where applicable)

To exercise your rights, contact us using the info below.

Children's Privacy

We do not knowingly collect data from children under 18. If collected in error, we will delete it promptly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review those websites' privacy policies before providing any personal information.

California & Canadian Users

California residents may request a copy of personal information collected in the past 12 months and opt out of data sharing where applicable. We comply with CCPA and other consumer data protection laws.

Canadian users consent to data transfer to and storage in the U.S., and communications as outlined in this policy, per Canadian anti-spam and privacy laws.

SMS Privacy Policy

Henry Team Real Estate Inc. ("Henry Team," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. By providing your phone number and agreeing to receive texts, you consent to receive text messages from Henry Team Real Estate regarding account notification, customer care, delivery notification, and marketing. See Messaging Terms and Conditions. This Privacy Policy explains how Henry Team collects and uses information about you when you opt-in to receive SMS messages from us.

Information We Collect

We collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. We may collect your information directly from you, such as when you complete a form or contact us; automatically, such as when you interact with our website; or from others, such as when we receive information about you from third parties. This information helps us provide relevant updates, property alerts, and personalized assistance tailored to your real estate goals.

How We Use Your Information

We use your information to:

  • Send the SMS messages you’ve opted in to receive
  • Share updates, property alerts, and relevant content based on your preferences
  • Support and improve our real estate services and operations
  • Your information is used solely to enhance your experience with Henry Team Real Estate.
We use your phone number solely to send you SMS updates regarding our services. We do not share your information with third parties except as required by law.

Data Sharing Restrictions

We do not transfer or disclose your information to any external organizations without proper authorization from you. We share information only when necessary to support our business operations and client services, and we require that any third parties adhere to strict confidentiality and data protection standards. We do not share your data with third parties for marketing purposes.

Security

We follow industry best practices to secure data; however, SMS messages are not encrypted. Please avoid including private or sensitive information in SMS replies.

Data Retention

SMS-related data is retained as long as you are subscribed to our SMS service. You may request deletion at any time.

Message and Data Rates May Apply

Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies.

Opt-Out Rights

You may opt out SMS communications at any time by replying STOP to unsubscribe from all future text messages. Please note that after unsubscribing, you may receive a final message confirming your removal from our list. For more details about how we handle messaging and opt-out requests, please review our Messaging Terms.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted to this page with the "Last Updated" date. Continued use of the webite signifies your agreement to the updated terms.

Contact Us

If you have questions about this Privacy Policy or your data rights, please contact:


Last Updated: Aug 7, 2025

Let us know how can we help you!
(804) 499-3077

and yes... we do answer our phones ... promptly!

Contact Us By Email